AWS WorkSpaces Monitoring With CloudWatch
















AWS WorkSpaces Monitoring with CloudWatch | Serverless Servants


AWS WorkSpaces Monitoring with CloudWatch

Learn how to track performance, detect issues, and optimize costs for your cloud desktops using Amazon’s powerful monitoring service

By: Serverless Servants Team
June 21, 2025
12 min read

Effective monitoring is crucial for maintaining optimal performance and user experience in AWS WorkSpaces environments. AWS WorkSpaces Monitoring with CloudWatch provides the visibility needed to ensure your virtual desktops are performing efficiently while helping to control costs. This comprehensive guide explores how to leverage CloudWatch for end-to-end monitoring of your WorkSpaces deployment.

Primary Insight: Organizations implementing comprehensive CloudWatch monitoring reduce WorkSpaces-related issues by 75% and optimize costs by 30% through actionable insights and proactive alerting.

Why Monitor AWS WorkSpaces with CloudWatch?

CloudWatch provides essential visibility into your WorkSpaces environment:

📊 Performance Tracking

CPU, Memory

Monitor resource utilization to prevent bottlenecks and ensure smooth user experience

👁️ User Experience

Latency, Errors

Track connection metrics to identify user experience issues

💰 Cost Optimization

Usage Patterns

Identify underutilized WorkSpaces for potential downsizing or termination

🔔 Proactive Alerts

Thresholds

Set alarms for critical issues before users are impacted

CloudWatch dashboard showing AWS WorkSpaces metrics

CloudWatch dashboard for monitoring AWS WorkSpaces performance

Key CloudWatch Metrics for WorkSpaces

Focus on these essential metrics to monitor your WorkSpaces environment effectively:

MetricNamespaceDescriptionCritical Threshold
CPU UtilizationAWS/WorkSpacesPercentage of CPU used by the WorkSpace>85% sustained
Memory UtilizationAWS/WorkSpacesPercentage of memory used by the WorkSpace>90% sustained
Available StorageAWS/WorkSpacesAvailable root volume storage in bytes< 5GB free
Session LatencyAWS/WorkSpacesRound-trip time for client-server communication> 150ms
Connection Success RateAWS/WorkSpacesPercentage of successful connection attempts< 95%

For cost considerations, see our AWS WorkSpaces Pricing Guide.

Setting Up CloudWatch Monitoring

Step 1: Enable Detailed Monitoring

By default, WorkSpaces send metrics to CloudWatch every 5 minutes. Enable detailed monitoring for 1-minute granularity:

# Enable detailed monitoring for a WorkSpace
aws workspaces modify-workspace-properties 
  --workspace-id ws-1234567890 
  --workspace-properties "RunningMode=ALWAYS_ON, ComputeTypeName=STANDARD, RootVolumeSizeGib=80, UserVolumeSizeGib=50, EnableWorkDocs=false, EnableInternetAccess=true, EnableMaintenanceMode=false, EnableDetailedMonitoring=true"

Step 2: Create Custom Dashboards

Build custom dashboards to monitor key metrics across your WorkSpaces fleet:

  1. Open CloudWatch console
  2. Navigate to Dashboards > Create Dashboard
  3. Add widgets for critical metrics (CPU, Memory, Storage)
  4. Group metrics by bundle type, department, or environment
Custom CloudWatch dashboard for AWS WorkSpaces monitoring

Custom CloudWatch dashboard for WorkSpaces monitoring

Step 3: Configure Alarms

Set up proactive alerts for critical issues:

🔴 CPU Overutilization

Alert when CPU exceeds 90% for 5 minutes

🟡 Low Storage

Notify when root volume has < 5GB free

🟢 Connection Failures

Trigger when connection success rate drops below 95%

For security considerations, see our Security Groups Guide.

Advanced Monitoring Techniques

Custom Metrics with CloudWatch Agent

Extend monitoring beyond default metrics by installing the CloudWatch agent:

  1. Create IAM role with CloudWatchAgentServerPolicy
  2. Install CloudWatch agent on your WorkSpaces golden image
  3. Configure custom metrics in agent configuration file
  4. Monitor application-specific performance data

Anomaly Detection

Use CloudWatch Anomaly Detection to identify unusual patterns:

# Create anomaly detection model
aws cloudwatch put-anomaly-detector 
  --namespace "AWS/WorkSpaces" 
  --metric-name "CPUUtilization" 
  --dimensions "Name=WorkspaceId,Value=ws-1234567890" 
  --stat "Average"

Automated Responses with EventBridge

Create automated responses to common issues:

  • Auto-restart unresponsive WorkSpaces
  • Trigger Lambda functions to clear temporary files when storage is low
  • Send notifications to Slack or Microsoft Teams

Download Monitoring Toolkit

Get our comprehensive monitoring toolkit with CloudFormation templates, pre-built dashboards, and alarm configurations.

Download Monitoring Toolkit

Cost Optimization Through Monitoring

Use CloudWatch data to optimize WorkSpaces costs:

StrategyCloudWatch MetricPotential Savings
Right-sizing bundlesCPUUtilization, MemoryUtilization15-40%
Auto-stop underutilized WorkSpacesUserConnected, SessionDuration20-60%
Storage optimizationAvailableStorage, DiskReadOps, DiskWriteOps10-30%
Terminate abandoned WorkSpacesLastUserActivityTimestamp5-15%

For more cost strategies, see our Cost Optimization Guide.

Best Practices for WorkSpaces Monitoring

1️⃣ Monitor at Multiple Levels

Track metrics at directory, bundle, and individual WorkSpace levels

2️⃣ Establish Baselines

Determine normal behavior to set meaningful thresholds

3️⃣ Correlate Metrics

Combine performance data with user experience metrics

4️⃣ Implement Retention Policies

Configure appropriate data retention for CloudWatch logs

Security Monitoring

Enhance security posture with these monitoring practices:

  • Monitor failed login attempts
  • Track unusual network traffic patterns
  • Set alerts for configuration changes
  • Monitor for compliance violations

Troubleshooting Common Issues

Use CloudWatch to diagnose and resolve frequent WorkSpaces problems:

IssueMetrics to CheckPossible Solution
Slow performanceCPUUtilization, MemoryUtilization, DiskQueueDepthUpgrade bundle, optimize applications
Connection failuresConnectionSuccess, ConnectionAttemptCheck network config, security groups
Application crashesStatusCheckFailed, ApplicationErrors (custom)Update applications, increase resources
Storage issuesAvailableStorage, DiskReadOps, DiskWriteOpsIncrease storage, clean temporary files

For more troubleshooting help, see our Troubleshooting Guide.

Get the Complete AWS WorkSpaces Setup Guide →



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